Completing a Verification of Identity  (VOI) is a mandatory process to confirm the true identity of all parties involved in a land transaction. This requirement was introduced by the Land Titles Office Victoria to mitigate the risks of identity fraud and unauthorised property dealings.

A Client Authorisation Form (CAF) is a crucial document that formally enables a party involved in a property transaction to authorise their conveyancer or lawyer to act on their behalf and sign certain documents related to that specific transaction.

At Legal Essentials InfoTrack ID is our preferred verification platform as it is a secure platform and can be done remotely from your own home and at your own convenience all at the click of a button. It is also the most cost-effective VOI service.

As part of the process, we will send you a link to complete the VOI via text message and email. Once received all you will need to do is click on the link and you will be taken to the InfoTrack verification page. Here you will be asked to upload a copy of your required documents. A 100-point ID check is required to complete your VOI, this usually entails a passport and drivers’ licence, if available. You will need to confirm all your details (name, address, phone number and email address) and sign the form to confirm you have completed the verification. Once completed this will come through to us to verify and confirm.

When completing the VOI you will also be sent a link to complete the CAF which can be electronically signed and completed online through DocuSign.

If you would prefer a face to face VOI, or you do not have the electronic means to complete a remote VOI, you can attend our office to complete this in person. Alternatively, we can refer you to Australia Post to complete this at one of their branches near you.